F.A.Q

Frequently Asked Question

 You can:

  • Explore our Tailor-Made Tour Packages
  • Use the Contact form on our website
  • Or call/email us directly (see contact details above)

Absolutely! Every tour is fully customizable — from travel dates to activities and hotel preferences.
📧 Send your ideas to [email protected] and we’ll create a custom plan within 24 hours.

Typical inclusions:

  • Handpicked 4–5 star or boutique accommodations

     

  • Daily breakfast (some meals included)

     

  • Private transport with a driver/guide

     

  • Sightseeing and entrance fees

     

  • Airport pickup/drop-off

     

  • 24/7 local assistance

Yes, a 20% deposit secures your booking. The balance is due 15 days before departure.

Our cancellation policies vary by hotel/tour provider. We’re flexible and fair — contact us ASAP to explore your options.
📞 Reach out to us to discuss at +61 466 049 816.

Yes. Most travelers must apply for an Electronic Travel Authorization (ETA) online. We’ll guide you through it after you book.

Sri Lanka is a year-round destination, but optimal times vary by region:

  • South & West Coasts: Dec–Apr
  • East Coast: May–Sep
  • Hill Country & Cultural Triangle: Year-round

 We recommend:

  • Light, breathable clothing

     

  • Covered clothing for temples

     

  • Swimwear & sandals

     

  • Hiking shoes (if needed)

     

  • Mosquito repellent & sunscreen

     

  • Universal power adapter

     

  • Travel insurance documents

We feature everything from eco-lodges and wellness retreats to 5-star beachfront resorts and heritage bungalows. Some partners include:

  • Browns Hotels

     

  • Resplendent Ceylon

     

  • Belluna Lanka

     

  • The Bellwood Manor

Explore our Accommodations Page

Yes, we’ll gladly include your preferred hotels or recommend similar alternatives.

 Yes. Many properties offer:

  • Family rooms or interconnecting suites

     

  • Child-friendly menus

     

  • Pools, play areas & babysitting services

 Choose from a wide range:

  • Wildlife safaris

     

  • Tea plantation tours

     

  • Cultural heritage trails (e.g., Ramayana)

     

  • Surfing, snorkeling & beach holidays

     

  • Culinary journeys

     

  • Spa & wellness retreats

     

  • Hiking & trekking adventures

     

  • Family-friendly itineraries

     

  • Honeymoons & romantic getaways

Yes. All itineraries are modular — mix culture, nature, and relaxation in one trip.

 Yes. We partner only with certified guides and eco-conscious providers, ensuring safe and respectful wildlife experiences.

Definitely! We create unforgettable romantic getaways with:

  • Private villas

     

  • Candlelit dinners

     

  • Couple’s spa experiences

     

  • Scenic excursions
    💌 Contact us to start planning: [email protected]

 Yes! Popular events include:

  • Esala Perahera Festival (Kandy)

     

  • Sri Lankan New Year (April)

     

  • Cricket World Cup / T20 Matches
    Ask us for seasonal offers and limited-event itineraries.

Prices vary, depending on the tour length, season, and hotel category.

Yes. Group, family, and corporate packages receive special rates. Let us know your group size for a quote.

Yes, our local teams in Sri Lanka and Australia are available throughout your journey. For urgent help:
📞 AU: +61 466 049 816
📞 LK: +94 773 148 593

 Yes. Private airport transfers are included in all packages unless otherwise noted.

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